Engagement Bot Customer Terms

1. About Engagement Bot and these Terms

These Customer Terms are a legally binding agreement between you and Akii Technologies, Ltd, a private company registered in the Dubai International Financial Centre under commercial licence number CL12662, with its registered office at IH-00-01-03-OF-05, Level 3, Innovation One, Dubai International Financial Centre, Dubai, United Arab Emirates. Engagement Bot is a product brand operated by Akii Technologies, Ltd, not a separate legal entity.

Engagement Bot helps customers monitor selected public social-media conversations, identify relevant opportunities, prepare AI-assisted comments, and track workflow value. It is part of the Marquorum product and affiliate network, but Marquorum affiliate terms do not replace these Customer Terms. These Customer Terms govern purchases and customer use of Engagement Bot.

These Terms include the acceptable-use rules below. The Privacy Notice explains how personal data is processed. An order form or signed agreement may add commercial terms. If there is a conflict, a signed agreement controls first, then an order form for the relevant purchase, then these Terms.

2. Acceptance and electronic contracting

By selecting the acceptance box and requesting account access, confirming an initial access link, creating or using an account, purchasing a plan, or otherwise using Engagement Bot, you confirm that you have read and agree to these Terms, including the acceptable-use rules below. You also acknowledge the Privacy Notice.

Your acceptance is an electronic signature and an electronic record. We may retain the document-set identifier, version, content hashes, displayed acceptance text, verified account, timestamp, source surface, and bounded security evidence needed to prove what was accepted. You may download or print each legal document before accepting it.

If you use Engagement Bot for a company, client, or other organization, you represent that you have authority to bind that organization. In that case, “you” and “customer” include both you and that organization. If you do not agree, do not create, purchase, or use an account.

3. Eligibility and authority

You must be at least 18, have reached the age of legal majority where you live, be legally capable of entering this agreement, and use Engagement Bot for business or professional purposes. Business and professional users may include companies, agencies, marketing teams, independent professionals, creators, consultants, sales teams, community teams, and other commercial operators.

You must not use Engagement Bot if applicable law, sanctions, platform rules, or a binding obligation prohibits you from doing so. Service, payment, platform, provider, and country availability may vary and does not guarantee that every feature is available in every location.

4. Accounts, workspaces, and security

You must provide accurate, current, and complete information and keep it current. You are responsible for the users you authorize, their permissions, and activity through your account or workspaces to the extent permitted by law. Agency and multi-workspace access remains subject to the applicable plan allowances and account roles.

Passwordless links, Google sign-in sessions, browser sessions, recovery methods, and account access are personal to the authorized user. You must not sell, transfer, share, or misrepresent an account, impersonate another person, create deceptive duplicate identities, or bypass eligibility, billing, allowance, or security controls. Notify us promptly at hello@marquorum.com if you suspect unauthorized access or misuse.

We may require renewed verification, revoke sessions, restrict a sensitive action, or require fresh acceptance when security, identity, law, risk, or a material document change makes that reasonably necessary.

5. What Engagement Bot does

You select supported platforms, monitored terms, exclusions, goals, community controls, and business context. Engagement Bot uses approved collection routes to find potentially relevant public conversations, ranks them, and may prepare a suggested comment for your review. Features may also include notifications, filters, saved opportunities, exports, outcome tracking, performance views, and time-saved reporting.

Engagement Bot does not require your social-account password or connect to your social account for the core workflow. It does not post a comment for you. You choose whether to copy, edit, and manually publish a suggestion through the original platform.

Monitoring frequency means the service is scheduled to check at the cadence included in the plan. It is not a guarantee that a provider, platform, or source will return data at each scheduled check or that a check will finish at an exact minute.

6. Your setup and instructions

You are responsible for the workspaces, monitored terms, exclusions, goals, platform choices, communities, business profile, brand voice, product facts, policies, examples, URLs, and other instructions you provide. You must have the rights and lawful basis needed for that information and for the monitoring you direct.

You must keep product facts, offers, prices, policies, qualifications, disclosures, and claims current. Engagement Bot may rely on approved grounding data when it prepares a draft, but it does not independently verify every customer statement. A stale, incomplete, misleading, or unlawful instruction may produce an unsuitable draft.

Do not submit social-account credentials, private messages, authentication tokens, payment-card data, government identifiers, special-category personal data, confidential third-party material, or secrets in ordinary profile, monitoring, grounding, feedback, or support fields.

7. Public conversations and source content

Engagement Bot is designed to discover content that approved providers identify as publicly accessible. Public availability does not transfer ownership, remove privacy or intellectual-property rights, or authorize every possible use. The original author, platform, or another rights holder may retain rights in a post, profile, image, video, name, handle, or conversation.

Source content is provided so you can evaluate a potential conversation and open the original source. You may use it only for the lawful professional workflow supported by Engagement Bot and in line with the original platform rules, source rights, and applicable data-protection law. You must not republish, sell, build a profile database from, or use source content for unrelated surveillance or enrichment merely because it appears in Engagement Bot.

Platforms and providers may limit, remove, correct, delay, fragment, or stop returning content. A post may be edited or deleted after collection. Coverage, history, author details, engagement metrics, thread context, deletion signals, and freshness may be incomplete, approximate, duplicated, stale, or unavailable.

8. AI-assisted drafts and manual posting

Opportunity scores, classifications, summaries, risk signals, and comments are produced with automated rules and artificial intelligence. They can be wrong, incomplete, biased, repetitive, unsuitable, or based on missing context. They are suggestions, not instructions or professional advice.

You must review the original conversation, current thread, community rules, platform rules, factual grounding, tone, links, disclosures, and proposed wording before use. You decide whether to edit, copy, post, or ignore a suggestion and remain responsible for the final comment and its consequences.

You must not present an AI-assisted comment as personal experience, a customer relationship, an endorsement, a qualification, or a fact unless it is true and you are authorized to say it. Engagement Bot does not guarantee that a platform, moderator, community, author, audience, search engine, or AI system will approve, retain, rank, cite, or respond to a comment.

9. Plans, allowances, and monitoring

Each plan includes the current allowances shown on the pricing page, in the application, or at checkout. Allowances may include workspaces, platforms, positive monitored terms, monitoring frequency, prepared-comment unlocks, users, exports, and other capacity. Exclusions or negative terms are treated as stated in the applicable plan.

A prepared-comment allowance controls how many ready-to-use comments are unlocked during the applicable allowance window. Monitoring may continue after that allowance is reached. The application may still show relevant opportunities, including limited, locked, or missed opportunities, while withholding additional prepared comments until the next allowance window or an upgrade.

Unused allowance does not roll over unless the plan expressly says it does. Plan limits are shared or pooled only where the plan expressly says so. You may not split, duplicate, rotate, or coordinate accounts or workspaces to evade an allowance.

10. Fees, renewal, payment, and taxes

The Free plan has no subscription fee. Paid self-serve plans are billed monthly in advance at the price and currency shown before purchase. By starting a paid plan, you authorize Stripe and us to charge the selected payment method for the initial period and each renewal until cancellation takes effect.

Paid subscriptions renew automatically for successive monthly periods unless cancelled before the renewal. Prices exclude taxes unless the checkout says otherwise. You are responsible for applicable taxes, duties, and accurate billing information, except for taxes imposed on our income.

Stripe processes payment credentials and may request information for payment, fraud, legal, or card-network purposes. We receive limited customer, transaction, invoice, payment, refund, dispute, and subscription status. We do not store your full payment-card number.

If payment fails, we may retry it, request payment action, restrict paid changes, pause cost-generating work, or move the subscription to the applicable lower-access state after the displayed recovery period. You remain responsible for valid charges incurred before cancellation or suspension.

11. Upgrades, downgrades, cancellation, and refunds

An upgrade takes effect only after the application and payment provider confirm the change and any required immediate payment. The application shows the amount or payment action before completion. A downgrade is scheduled under the account controls and normally changes product entitlements at the end of the current paid period. You may be required to select which workspaces, platforms, and monitored terms remain active under the lower plan.

You may cancel a paid subscription through the protected billing controls. Cancellation normally takes effect at the end of the current paid period, and paid access continues until then unless access is suspended for another lawful reason. You may resume a scheduled cancellation before it takes effect when the account controls allow it. Cancellation does not delete the account automatically.

Fees are non-refundable and paid periods are not credited for partial use, unused allowance, missed opportunities, changed platform coverage, or cancellation, except where applicable law requires a refund, the checkout expressly states a different rule, or we confirm a billing correction in writing. Contact us promptly about a duplicate or incorrect charge. Nothing in this paragraph removes a mandatory right that cannot lawfully be excluded.

12. Social platforms and other third parties

Engagement Bot depends on social platforms, public websites, collection providers, model providers, identity providers, hosting, database, email, analytics, observability, payment, and affiliate systems. These services have their own terms, policies, technical limits, data practices, availability, and enforcement decisions. Their inclusion does not mean that they sponsor, endorse, or approve Engagement Bot.

You are responsible for the accounts, permissions, disclosures, content, links, and conduct you maintain with a third party. You must comply with the current rules of each platform and community where you participate. We may replace, restrict, pause, or remove a provider route when law, safety, data quality, reliability, commercial availability, or provider rules reasonably require it.

A platform can remove a post or comment, restrict an account, change an API or interface, block a collection route, change visibility, or stop serving content. We do not control or override those decisions and do not guarantee continued coverage of any particular source through a particular provider.

13. Your content and licence to operate the service

You retain ownership of business grounding, instructions, examples, feedback, edits, outcome notes, and other content you submit. You grant us and our processors a worldwide, non-exclusive, royalty-free licence to host, copy, format, transmit, analyze, display, and otherwise process that content only as reasonably necessary to provide, secure, support, maintain, and improve Engagement Bot, comply with law, and enforce this agreement.

This licence ends when the relevant purpose ends, except for information retained in backups, immutable acceptance or billing records, security evidence, aggregated or de-identified statistics, legal holds, and other records that lawfully survive closure. You represent that your content is accurate, lawful, and does not violate another person’s rights or duties.

If you provide feedback or suggestions about Engagement Bot, we may use them without restriction or payment, provided we do not publicly identify you or disclose confidential information without permission.

14. Engagement Bot intellectual property

Engagement Bot, its software, design, documentation, workflows, non-public datasets, compilations, scoring methods, prompts, models, reports, and branding are owned by Akii Technologies, Ltd or its licensors and are protected by applicable law. These Terms grant a limited, revocable, non-exclusive, non-transferable right to use the service during your authorized account term.

Except to the limited extent applicable law expressly prevents a restriction, you must not copy, resell, sublicense, frame, scrape, reverse engineer, probe, bypass, interfere with, or create a competing product or dataset from Engagement Bot, its non-public data, or its internal outputs. You must not use non-public Engagement Bot data or outputs to train a competing model without written permission.

15. Confidentiality

Each party may receive non-public business, product, security, customer, pricing, technical, or operational information that is identified as confidential or reasonably understood to be confidential. The receiving party may use it only for the agreement, protect it with reasonable care, and disclose it only to personnel and providers who need it and owe suitable duties.

Confidentiality does not cover information the receiving party can prove was lawfully public, already known without duty, independently developed, or lawfully received without restriction. A required legal disclosure is permitted if prior notice is given where lawful and only the required information is disclosed.

16. Acceptable use and enforcement

You must comply with the acceptable-use rules in these Terms, applicable law, and relevant platform and community rules. You are responsible for reviewing the current rules and for anyone using your account. A violation may lead to removal of content, restriction of an action, suspension, termination, preservation of evidence, or a report to a competent authority where lawfully required.

Where reasonable and safe, we will use a proportionate response and may give notice, request information, allow correction, or provide a review path. Immediate action may be necessary to prevent harm, stop abuse, protect data or systems, comply with law or a provider decision, or preserve an investigation.

17. Service and optional product communications

We send messages reasonably necessary to provide and protect the service, including access, security, billing, subscription, monitoring, requested notification, incident, support, and legal messages. You cannot opt out of a message that is necessary for an active account, requested feature, transaction, or legal duty.

Early-access updates, product news, and other promotional email use a separate preference or another lawful basis and include a free way to unsubscribe. Accepting these Terms is not treated as marketing consent where law requires consent to be separate and freely given. Changing an optional product-email or campaign-notification preference does not disable transactional authentication or billing messages.

18. Availability and service changes

We aim to provide a useful and reliable service, but maintenance, incidents, provider limits, platform changes, rate limits, capacity, security work, and events outside reasonable control may interrupt or delay it. No service-level commitment applies unless a signed agreement expressly provides one.

We may improve, add, replace, or retire features and providers. We will not silently reduce an already purchased plan allowance during its current paid period. If a material change removes a core paid function without a reasonable substitute during that period, contact us so we can assess an appropriate correction under the circumstances and applicable law.

We may update prices for a future renewal by giving reasonable advance notice. If you do not agree, you may cancel before the new price takes effect.

19. Suspension, termination, and data exit

You may stop using Engagement Bot, cancel a paid subscription, and request account closure. We may restrict an action, pause cost-generating work, suspend access, or terminate an account where reasonably necessary for breach, non-payment, abuse, security, fraud, sanctions, provider restriction, legal compliance, prolonged inactivity, or discontinuation of the service.

Where reasonable and lawful, we will give notice and an opportunity to cure or request review. Immediate action may be necessary to prevent harm, protect data or systems, comply with law, or preserve an investigation. Suspension or termination does not erase valid charges, refunds, disputes, legal evidence, or duties that already arose.

Available exports must be requested before closure or while account access remains available. After closure, operational data is deleted, de-identified, or retained under the Privacy Notice, backup cycles, security needs, disputes, and legal duties. Terms that by nature should survive continue, including payment, intellectual property, confidentiality, evidence, disclaimers, liability limits, indemnity, disputes, and general terms.

20. Results, estimates, and disclaimers

Time-saved figures are estimates or workflow measurements based on stated assumptions and recorded product events. They are not a guarantee that every customer saved, will save, or could bill the displayed amount of time. Public aggregate statistics may use de-identified or aggregated ledger data and must be described with their method and scope.

We do not guarantee leads, sales, revenue, organic growth, engagement, reach, account standing, search ranking, visibility in AI-generated answers, citation by an AI system, response from an author, or any other business outcome. Results depend on the market, offer, setup, timing, source availability, customer decisions, final comments, platform rules, and factors outside our control.

To the fullest extent permitted by law, Engagement Bot and each feature, source, score, draft, report, estimate, integration, and provider route are provided on an “as is” and “as available” basis. We disclaim implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted availability, and error-free operation. Nothing excludes a warranty or duty that applicable law does not permit us to exclude.

21. Limitation of liability

To the fullest extent permitted by law, neither party is liable to the other for indirect, incidental, special, exemplary, punitive, or consequential loss, or for lost profit, revenue, business, opportunity, goodwill, anticipated savings, or data, arising from these Terms or Engagement Bot, even if advised that the loss was possible.

To the fullest extent permitted by law, the total aggregate liability of Akii Technologies, Ltd and its affiliates, directors, officers, personnel, and agents arising from or related to Engagement Bot and these Terms will not exceed the greater of USD 1,000 or the fees paid by you for Engagement Bot during the 12 months immediately before the event giving rise to the claim.

Nothing limits liability for fraud, wilful misconduct, gross negligence, death or personal injury caused by negligence, violation of confidentiality or intellectual-property obligations, a data-protection liability that cannot lawfully be limited, valid payment obligations, or any other liability that applicable law does not permit the parties to exclude or limit.

22. Indemnity

You will defend, indemnify, and hold harmless Akii Technologies, Ltd, its affiliates, and their directors, officers, personnel, and agents from third-party claims, penalties, losses, costs, and reasonable legal fees arising from your final comments, customer content, unlawful monitoring, platform or community violations, infringement, deceptive claims, failure to make a required disclosure, prohibited data use, or material breach of these Terms.

We will give reasonable notice and cooperation. You may control the defence with qualified counsel, but you may not settle a claim in a way that admits fault by, imposes non-monetary duties on, or fails to fully release an indemnified party without our written consent. This section does not require indemnity to the extent a claim was caused by our fraud, wilful misconduct, gross negligence, or material breach.

23. Governing law and disputes

These Terms and any non-contractual obligation arising from them are governed by the laws of the Dubai International Financial Centre. The courts of the Dubai International Financial Centre have exclusive jurisdiction, subject to any mandatory law that gives you a non-waivable right to bring a claim elsewhere.

Before filing a claim, each party will make a good-faith effort for 30 days to resolve it through written notice describing the issue and requested outcome. This does not prevent either party from seeking urgent interim relief, protecting intellectual property or confidential information, preserving a limitation period, disputing an unauthorized charge through a lawful process, or responding to a regulatory or legal process.

24. Notices

Operational notices may be delivered to your current account email or dashboard. Formal notices to us must be sent to Akii Technologies, Ltd, IH-00-01-03-OF-05, Level 3, Innovation One, Dubai International Financial Centre, Dubai, United Arab Emirates, with a copy to hello@marquorum.com. You are responsible for keeping account and billing details current.

Electronic notices are considered received when made available in the account or transmitted to the recorded email, subject to delivery-failure evidence and applicable law. A legal notice does not include a routine support request or social-media message.

25. General

• Independent parties. You and Akii Technologies, Ltd are independent contractors. These Terms do not create employment, agency, partnership, joint venture, fiduciary duty, franchise, ownership, or authority to bind the other party.
• Assignment. You may not assign or transfer these Terms or an account without our written consent. We may assign them to an affiliate or successor in connection with a reorganization, financing, merger, acquisition, or transfer of the relevant business, provided your accrued rights remain protected.
• Entire agreement. These Terms, the Privacy Notice, any applicable order form, and any signed agreement are the entire agreement on their subject matter and replace prior discussions or representations about it.
• Severability. If a provision is invalid or unenforceable, it will be enforced to the maximum lawful extent and the rest remains effective.
• No waiver. A delay or failure to enforce a right is not a waiver. A waiver must be express and in writing.
• Force majeure. Neither party is liable for delay caused by events beyond its reasonable control, except that this does not excuse payment already due or duties concerning confidentiality, data protection, or reasonable incident response.
• No third-party beneficiaries. Except for persons expressly protected by the liability and indemnity sections, no other person receives rights under these Terms.
• Language. The English version controls, subject to any mandatory law requiring another language or giving a translated version legal effect. A translation is otherwise provided for convenience.
• Headings. Headings and summaries aid navigation and do not limit the operative text.

26. Contact

Questions, notices, and requests about these Terms may be sent to hello@marquorum.com or by post to Akii Technologies, Ltd, IH-00-01-03-OF-05, Level 3, Innovation One, Dubai International Financial Centre, Dubai, United Arab Emirates.

Acceptable Use Policy

This Policy keeps Engagement Bot focused on useful, honest, human-reviewed participation in public conversations. It applies to every user, workspace, monitored term, input, draft, export, and use of the service.

Acceptable use: Scope and responsibility

This Acceptable Use Policy forms part of the Engagement Bot Customer Terms. You must follow it whenever you configure monitoring, provide grounding data, review an opportunity, edit or use a draft, export information, invite a user, or otherwise interact with Engagement Bot.

You are responsible for anyone using your account and for the final content and conduct on each social platform. Engagement Bot’s ranking, draft, risk signal, or failure to block content does not approve the content or replace your own review.

Acceptable use: Lawful and authorized use

• Use Engagement Bot only for lawful business or professional purposes and only where you have the rights, authority, permissions, and lawful basis needed for the monitoring, inputs, and final comments.
• Follow applicable advertising, endorsement, consumer-protection, privacy, data-protection, intellectual-property, competition, anti-spam, sanctions, export, employment, and industry rules.
• Follow the current terms, automation limits, community rules, disclosure requirements, and technical restrictions of each platform or source you use.
• Respect deletion, objection, access, correction, and other valid rights concerning personal data and source content.

Acceptable use: Honest and authentic engagement

• Do not impersonate another person or organization, misstate an affiliation, use a deceptive identity, or falsely claim to be an independent customer, expert, employee, partner, or community member.
• Do not fabricate personal experience, customer results, qualifications, endorsements, reviews, evidence, product features, prices, scarcity, guarantees, or relationships.
• Do not conceal a commercial, affiliate, employment, ownership, sponsorship, or other material relationship where a disclosure is required or needed to avoid misleading people.
• Do not use fake accounts, coordinated inauthentic behavior, engagement manipulation, undisclosed paid participation, review manipulation, vote manipulation, or artificial conversation seeding.
• Do not present an AI-assisted draft as a personal view or experience without reviewing it and making sure it truthfully reflects what you are authorized to say.

Acceptable use: No spam or indiscriminate promotion

• Do not mass-post, repeat, rotate, or lightly vary comments across unrelated conversations or communities.
• Do not use irrelevant promotion, unsolicited bulk messaging, link dropping, keyword stuffing, hijacking of sensitive conversations, or replies whose main purpose is to manipulate reach or search systems.
• Do not evade rate limits, moderation, community bans, platform restrictions, account restrictions, or a request to stop contacting or mentioning a person.
• Do not use Engagement Bot to automate posting. Every proposed comment must receive meaningful human review and be manually posted through the original platform account.
• Do not use Engagement Bot as a mass affiliate-link distribution, cold-message, direct-message, or private-inbox automation tool.

Acceptable use: No harassment, exploitation, or harmful targeting

• Do not threaten, harass, shame, stalk, intimidate, defame, exploit, or encourage harm against a person or group.
• Do not target or exclude people unlawfully based on race, ethnicity, nationality, religion, political or philosophical belief, sex, sexual orientation, gender identity, disability, health, genetics, biometrics, union membership, or another protected or highly sensitive trait.
• Do not exploit grief, illness, addiction, financial distress, emergencies, abuse, minors, or another vulnerable situation for promotion or lead generation.
• Do not use source content to locate, surveil, score, or build dossiers on people for law enforcement, immigration, credit, insurance, housing, employment, education, or another high-impact decision.
• Do not facilitate violence, self-harm, sexual exploitation, trafficking, illegal goods, malware, fraud, evasion of law, or other dangerous or criminal activity.

Acceptable use: Privacy, confidential information, and sensitive data

• Monitor public conversations only. Do not submit private messages, closed-group content, gated content, hacked data, unlawfully obtained content, or content you are not authorized to process.
• Do not submit passwords, authentication tokens, private keys, payment-card numbers, bank credentials, government identifiers, health records, precise location, biometric templates, or other secrets or special-category data.
• Do not dox, expose, infer, combine, re-identify, sell, or enrich personal data for an unrelated purpose.
• Do not export or republish source content as a standalone database, contact list, profile dataset, or surveillance feed.
• Do not use Engagement Bot to identify or target children. If a conversation appears to involve a child or highly sensitive personal circumstances, do not engage through the product.

Acceptable use: Intellectual property and content rights

• Do not submit, copy, publish, or use content, marks, confidential information, or personal data without the rights or other lawful basis needed for that use.
• Do not remove source attribution, misrepresent authorship, or imply that public availability waives copyright, trademark, database, publicity, confidentiality, or privacy rights.
• Do not instruct the service to imitate a living person deceptively, reproduce protected material unlawfully, or create a confusingly similar brand identity.

Acceptable use: Regulated and high-risk claims

Do not use Engagement Bot to generate or distribute individualized medical, legal, financial, investment, tax, credit, insurance, employment, immigration, or other regulated professional advice unless a properly qualified and authorized human reviews the exact content and the use is lawful. Never treat a draft as professional advice.

Do not make a health, safety, income, investment, employment, environmental, political, or product-performance claim that you cannot substantiate. Do not use the service for unlawful political persuasion, voter suppression, or deceptive issue advocacy.

Acceptable use: Security, access, and service integrity

• Do not probe, scan, attack, disrupt, overload, introduce malicious code, test security without written permission, or attempt unauthorized access to Engagement Bot or a connected provider.
• Do not scrape Engagement Bot, reverse engineer it, bypass controls, defeat a paywall or allowance, falsify usage, manipulate billing, create abusive duplicate accounts, or conceal the source of automated traffic.
• Do not share access outside the authorized account, resell the service without written permission, use another customer’s information, or create a competing dataset, model, or service from non-public Engagement Bot data.
• Do not interfere with an investigation, falsify evidence, retaliate against a reporter, or use a provider route in a way that violates its approved purpose or spend controls.

Acceptable use: Reporting concerns

Report suspected abuse, infringement, a privacy concern, or a security issue to hello@marquorum.com. Include enough information to identify the workspace, source, draft, or conduct without sending unnecessary sensitive data. Do not publicly disclose an exploitable security issue before we have a reasonable chance to investigate.

A source author or other affected person may contact us without creating an account to request review of public-content processing. We may ask for information needed to verify identity, authority, source URL, and request scope.

Acceptable use: Enforcement and review

We may investigate credible reports and review relevant account, configuration, usage, source, draft, and security evidence. We may restrict a feature, remove or quarantine content, reduce risk, require correction, suspend collection or drafting, revoke access, terminate an account, preserve evidence, or notify a provider or authority where reasonably necessary and lawful.

We consider severity, intent, repetition, harm, cooperation, prior history, provider requirements, and legal duties. Where reasonable and safe, we will explain the action and provide a way to submit relevant correction or appeal information. We are not required to disclose confidential detection methods, another person’s data, security details, or information law prevents us from disclosing.

Acceptable use: Changes to this Policy

We may update this Policy to address new misuse, providers, platforms, features, law, or safety risks. The version and effective date identify the current Policy. We will give reasonable notice of a material change and may require a fresh affirmative acceptance. An immediate change may take effect sooner where reasonably required by law, security, platform action, or urgent harm prevention.

Acceptable use: Contact

Questions and reports may be sent to hello@marquorum.com or by post to Akii Technologies, Ltd, IH-00-01-03-OF-05, Level 3, Innovation One, Dubai International Financial Centre, Dubai, United Arab Emirates.